Parent Hub

Everything you need, in one place

For families already with Phoenix: this week's homework, a secure upload for completed work, revision resources, session times, notices and a direct line to the team.

Parent and Student Hub

Sign in to your family's private hub

Homework, uploaded work, feedback, progress and attendance, visible only to your family and the Phoenix team.

Access the Parent and Student Hub

This is an example of what your private Parent Hub will look like after sign in. The information shown below is for illustration only and is not your child's live homework, progress, attendance or session information.

Homework due this week

Set by your child's educator for the next seven days.

Example only

Nothing due this week yet.

Homework is published at the start of each week. If you are expecting a task, message the centre and we will check with your child's educator.

Upload completed work

Sign in to securely upload homework photos and documents for your child.

Example only
fractions-practice-page-24.jpgChoose a photo, PDF or Word document. Add as many as you need, stored privately.
Sign in to upload completed work

Check our Timetable

View current Phoenix lesson times and find a session that suits your child.

Example only

Notices and events

Centre updates published by the team.

No new notices today. Event announcements and centre updates appear here as soon as they are published.

Contact Phoenix

Questions about homework, progress or a session? Reach the team directly.

Send a written message

Monday to Friday 3:30pm – 7:30pm · Saturday 9:00am – 2:00pm
2 Appledore Terrace, Walsall, WS5 3DU

Questions

Common questions from parents

If your question is not here, message the centre and a real person will answer.

Policies and documents
How do I know which programme my child needs?+

You don't need to decide before you speak to us. Book a free trial session and we will recommend a starting point based on what your child can actually do, including when the honest answer is to wait a term.

What happens if my child misses a session?+

Let us know as early as you can. Where a place is available in another group that week we will offer a catch-up, and your child's educator will note anything missed.

How do you keep children safe?+

We are Ofsted registered, all staff are DBS checked and safeguarding practice is reviewed every term. A designated safeguarding lead is on site during every session.

Can I speak to my child's educator directly?+

Yes. Use the contact options on this page, WhatsApp the centre or call reception and we will arrange a conversation with the right person, usually within one working day.

Do you offer funded or supported places?+

Funded childcare places and HAF holiday places are confirmed at enquiry. The Phoenix Community Club is deliberately low cost, and the Legacy Group community fund supports families who need it.